We access payment information in 2 ways:

Electronic Remittance Advice files (ERA’s), which are posted automatically to the patient’s financial account; and

Paper Remittance Notices, which are forwarded to EMBCG upon receipt by the practice.

The ERA’s and Remittance Notices are heavily scrutinized by our Payment Posting Team and our software to ensure appropriate payment. If there is a remaining balance on a claim or a claim is denied, it becomes the responsibility of our expert Accounts Receivable team.